Privacy and Security Policy

Who We Are

ClearCheck Bureau is a UK-based company providing comprehensive background checking and verification services to employers and organizations. We are registered with the Information Commissioner's Office (ICO) under registration number [ICO Number].

For any privacy-related queries, please contact us at [email protected]

What Data We Collect

Personal Data

Name, email address, phone number, company details, and any information you provide when contacting us or using our services. This may include identity verification documents and employment history details when conducting background checks.

Technical Data

IP address, browser type and version, operating system, referral source, length of visit, page views, and website navigation patterns. This helps us improve our services and ensure security.

How We Use Your Data

We use your personal data to provide our background checking services, respond to inquiries, improve our website functionality, send relevant communications about our services, and comply with legal obligations under applicable data protection and employment law. We do not sell your data to third parties or use it for marketing purposes without your explicit consent.

Legal Basis for Processing

We process your personal data under several legal bases including: contractual necessity (to fulfill our services), legitimate interests (to improve our services and ensure security), legal compliance (to meet regulatory requirements), and with your explicit consent where required. For background checking services, we operate under the legal basis of substantial public interest and employment, education and training purposes under UK GDPR.

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Background check records are typically retained for up to 6 years in accordance with industry standards and legal requirements. Website analytics data is anonymized after 26 months. You may request earlier deletion of your data subject to our legal and regulatory obligations.

Your Rights

• Right to access, correct, or request deletion of your personal data
• Right to object to certain processing of your data
• Right to restrict data usage in certain circumstances

To exercise these rights, contact us at [email protected]. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

International Transfers

Our website and systems are hosted with AWS in the UK and EU regions. We do not routinely transfer personal data outside the UK/EEA. When international transfers are necessary, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under UK GDPR.

Security of Your Data

We implement robust technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure hosting infrastructure, encryption of data in transit and at rest, regular security assessments, and restricted access controls. All staff handling personal data receive appropriate training on data protection requirements.