Frequently
asked
questions
Why have I received a link from ClearCheck Bureau?
Your estate agent is meeting legal AML requirements. The online check verifies your identity and address securely.
What documents will I need?
A valid photo ID (passport or driver's licence) and a proof of address (e.g., utility bill or bank statement).
Is this secure?
Yes—checks run on encrypted systems and data is processed in full GDPR compliance.
How long does it take?
Typically 3–5 minutes.
Is this integrated with Lifesycle?
Yes—send links and monitor results directly in Lifesycle.
Can I customise the message clients receive?
We use standard wording for compliance clarity, and we can align with your brand voice where appropriate.